SureCritic News, Articles and Updates Subscribe Why You Need to Claim Your Business The internet is where data never dies. Like it or not, your company information can be publicized. When that information is in the public domain, future customers will look at it to determine what kind of business you run and what others say about it. Claiming your business page on review sites is a must. […] Read More The Dark Side of Reviews For the record, 5-star reviews are fantastic. It is absolutely spectacular that a customer takes time out of their busy life to leave feedback about the experience they had at your business. All admins crave it and all customers want to have something to 5-star. However, no good deed goes unpunished. Is there possible a […] Read More 3 Easy Ways to Keep Customers Coming Back Every Time Customer retention is not an easy thing to figure out. You have to constantly modify strategies as society progresses. There is always going to be competition. There will always be someone trying to take your business. As a business owner, you must ensure you’re at the top of your game as well as your employees. […] Read More 17 Amazing Social Media Stats That Will Boggle Your Mind 1. There are 2.3 billion active social media users. 2. Facebook continues to be the most widely used social media platform, with 79% of American internet users. Based on total population, (not just internet users) 68% of U.S. adults use it. 3. Instagram receives the silver medal with 32% of users, Pinterest coming in a […] Read More You Can See Clearly Now That the Clouds Are Here Last week we determined which American coast was truly the best coast (cough, West). In this blog, we will go over the frequency of keywords in 1-star and 5-star ratings via word clouds. What words are customers more apt to use in low score and high score reviews? Is it obvious? After this data pull, […] Read More Is the West Coast Really the Best Coast? Am I the only one that thinks data is fun to lose yourself in? There is just so much to explore! Over the next two blogs we will be exploring various angles of our review data. In this blog, we will discuss the age old question: west coast or east coast? Now, SureCritic is inclined […] Read More The Future of Your Business Takes About 30 Minutes SureCritic believes that a transparent feedback process benefits everyone. A customer finding a business knows that each SureCritic reviews are verified. This helps them find a business with the best reputation and can also see the concern resolution process from start to end. A business is also worry free knowing they will not be spammed […] Read More Pour Some Social on Me Does your social media pass the 5-senses test? Is it bland, silent, rough, or empty? Have you been trying to mix up new recipes to try? Why don’t you give this blend a go and spice up your social media! 1.Throw personality in it More so than ever before, people are looking to relate to […] Read More Tips to Make Your Customers Your BFF’s “Companies realize that their only enduring competitive strength may be their relationships with their customers.” It’s true. The world has progressed. You can now find another business that provides the same service you do with the same level of customer satisfaction. It’s just the way of the world. Competition is fierce in big cities and […] Read More « Previous 1 2 3 4 5 … 8 Next » Sign up to receive alerts for industry news and best practices!