Best Practices
8 Effective Strategies to Increase Your Google Reviews and Boost Your Online Reputation
Google reviews play a crucial role in shaping the online reputation of your local businesses. Positive reviews can help attract new customers and improve search engine rankings, while negative reviews can drive potential customers away. So, it's essential for businesses to actively seek out and...
Best Practices
The Dark Side of Reviews
For the record, 5-star reviews are fantastic. It is absolutely spectacular that a customer takes time out of their busy life to leave feedback about the experience they had at your business. All admins crave it and all customers want to have something to 5-star. However, no good deed goes...
Best Practices
3 Easy Ways to Keep Customers Coming Bac...
Customer retention is not an easy thing to figure out. You have to constantly modify strategies as society progresses. There is always going to be competition. There will always be someone trying to take your business. As a business owner, you must ensure you’re at the top of your game...
Best Practices
The Ultimate Review Response Guide
If you have been paying attention, you have noticed that we have put out rules on how to respond to every type of review. Negative, neutral, positive, non-verified, fake, we have guidance for them all! SureCritic thought it might be nice for admins to have a go-to list of helpful tips for responding to reviews....
Best Practices
How to Handle Fake Reviews
The world has seen a plethora of technology faults. For example, who thought a person’s information would be stolen through an HVAC system? That is just crazy. Security has to get tighter and smarter to keep data safe. Although, as security gets smarter, so do hackers. Every new technology has...
Best Practices
Why You Should Respond to Reviews
By now, we have engraved it into your brain that you should respond to all reviews. You must respond to the happy customers, the unhappy customers, and the I-know-I’m-in-the-wrong-but-I’m-going-to-complain-anyway customers. The question is, do you know why you should respond to the reviews? The happy customers –sure, easy to respond to, “Thank...
Best Practices
The Worst Advice We’ve Ever Heard Abou...
The internet is stuffed with information about just about anything you are remotely interested in! Some of it is bogus, some of it is factual. When it comes to SEO, everyone seems to have their own opinion. We went ahead and weeded out the worst advice we came across regarding SEO, all...
Press Releases
AAA Partnership Announcement
SureCritic is very excited to announce that we are now AAA’s preferred supplier for customer feedback and online reputation management. We will be providing AAA Clubs and their Approved Auto Repair Facilities with state-of-the-art technology to help them manage and improve their customer’s experience.
