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Webinar: How to Leverage Technology to Generate 5-Star Reviews

Oct 21, 2021 – Learn from Carolyn Coquillette, founder and CEO of Shop-Ware, how to write service and present work to your customers in a way that gives them the “Amazon” experience.

How you present your repair order and the way that you communicate with your customer is a direct reflection of your shop. Using antiquated shop management systems, phone-chasing for approvals, and printing stacks of paper is outdated and unprofessional.

Don’t wait to better understand your customers and their expectations. Schedule a SureCritic Demo today.

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News & Events, Best Practices

The Driving Force: How Employee Recognit…

Introduction Imagine a workplace where every achievement, big or small, is met with genuine appreciation. In the bustling environment of auto dealerships and repair shops, where every customer interaction and every solved problem counts, employee recognition is not just a feel-good factor—it's the engine that drives business success. Studies show...

News & Events, Product Updates

New Zapier Integration: Streamlining Cus…

We are thrilled to announce that SureCritic, your trusted partner in customer experience and reputation management solutions, has launched a powerful new integration with Zapier. This new integration allows you to automatically trigger surveys and review requests to generate Google Reviews from any of the 3000+ apps connected through Zapier,...

News & Events, Press Releases

SureCritic Introduces SARA: Revolutioniz…

SEATTLE, WA, APRIL 24, 2023 - SureCritic, a leading online platform for business reviews and customer feedback, is proud to announce the launch of SARA, its groundbreaking Smart Automated Response Assistant. Powered by cutting-edge artificial intelligence (AI), SARA streamlines and enhances customer interactions by providing instant, unique, and publish-ready responses...