
Best Practices
8 Effective Strategies to Increase Your Google Reviews and Boost Your Online Reputation
Google reviews play a crucial role in shaping the online reputation of your local businesses. Positive reviews can help attract new customers and improve search engine rankings, while negative reviews can drive potential customers away. So, it's essential for businesses to actively seek out and...

Product Updates
AI + Automation: SureCritic’s SARA...
In an age where customer engagement is critical for retention, our clients want tools and resources to assist, optimize and remain authentic at every interaction. SureCritic has always been at the forefront of this, and we're excited to introduce further enhancements to our generative AI integration, SARA (aka Smart Automated...

News & Events, Product Updates
SureCritic’s New Zapier Integratio...
We are thrilled to announce that SureCritic, your trusted partner in customer experience and reputation management solutions, has launched a powerful new integration with Zapier, a popular web automation application. This new integration significantly enhances how you collect and manage customer feedback, allowing you to automatically trigger surveys and review...

Product Updates
New Feature Launch: Social Campaigns
Introduction Social media has revolutionized the way businesses market their products and services. Today, social media platforms have become an integral part of any marketing strategy, providing businesses with a cost-effective and highly targeted way to reach their customers. However, managing multiple social media profiles can be a daunting task....