Best Practices
7 Strategies to Supercharge Your Employee Recognition Program with Customer Reviews
Using customer reviews to improve business operations is well-known, and many companies actively leverage these insights for product development, customer service improvements, and marketing strategies. However, a less explored but equally significant aspect is using customer reviews for employee recognition and retention. Here are a...
News & Events, Product Updates
SureCritic en Español: Available to Span…
In an effort to provide better service and a more inclusive experience, SureCritic is proud to announce the launch of our Spanish-language website, es.surecritic.com, tailored specifically for the U.S. market. This launch allows us to connect with the growing Spanish-speaking community across the United States, offering them the same trusted,...
News & Events, Product Updates
Speak your Style: A Guide to Personaliz…
At SureCritic, excitement is in the air as we unveil our latest SARA AI update—an innovative leap in communication that ensures your online interactions are as unique as your own fingerprint. We're already saving you time by responding to reviews on posting on your behalf. Now, it's about making every...
Product Updates
AI + Automation: SureCritic’s SARA AI Ge…
In an age where customer engagement is critical for retention, our clients want tools and resources to assist, optimize and remain authentic at every interaction. SureCritic has always been at the forefront of this, and we're excited to introduce further enhancements to our generative AI integration, SARA (aka Smart Automated...
News & Events, Product Updates
New Zapier Integration: Streamlining Cus…
We are thrilled to announce that SureCritic, your trusted partner in customer experience and reputation management solutions, has launched a powerful new integration with Zapier. This new integration allows you to automatically trigger surveys and review requests to generate Google Reviews from any of the 3000+ apps connected through Zapier,...
Product Updates
New Feature Launch: Social Campaigns
Introduction Social media has revolutionized the way businesses market their products and services. Today, social media platforms have become an integral part of any marketing strategy, providing businesses with a cost-effective and highly targeted way to reach their customers. However, managing multiple social media profiles can be a daunting task....
