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2021 Automotive Review Influence Study

How important are online reviews in the aftermarket industry? Online reviews have become an integral part of the consumer buying process. When it comes to business growth, many businesses can no longer ignore the importance of online reviews, especially businesses within the automotive aftermarket.  Automotive...

News & Events, Press Releases

SureCritic, Inc. Conducts Annual Automot...

SEATTLE (PRWEB) NOVEMBER 01, 2022 SureCritic, Inc., an industry leader in customer feedback solutions, released their annual consumer study today focused on automotive repair shop customers. The Automotive Review Influence Study (ARIS) provides insights into consumers’ behavior when searching for a repair facility, and how they use online ratings and reviews in their...

Press Releases

SureCritic launches Employee Profiles on...

Seattle, WA. SureCritic, an industry leader in consumer insight solutions, recently launched Employee Profiles, a new feature available with their Premium Business Listings. Employee Profiles allow individual staff members to easily feature their verified reviews helping to build trust, increase customer satisfaction, and boost customer pay loyalty before that customer...

Press Releases

SureCritic Ratings and Reviews now featu...

Seattle, WA SureCritic, Inc., a verified reviews platform and industry leader in consumer insight solutions, announced it has exclusively integrated ratings and reviews into AAA’s Approved Auto Repair Facility Locator. Ninety percent of vehicle-owners read reviews before choosing an auto repair shop, according to the 2021 Automotive Review Influence Study (ARIS). For its...

Press Releases

AAA Partnership Announcement

SureCritic is very excited to announce that we are now AAA’s preferred supplier for customer feedback and online reputation management. We will be providing AAA Clubs and their Approved Auto Repair Facilities with state-of-the-art technology to help them manage and improve their customer’s experience.

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