Increase customer satisfaction by identifying and resolving customer concerns faster with ReScore®. Get started today, increase your rankings and begin boosting your ratings left by customers on your Google My Business profile.
Effective resolution techniques can improve customer satisfaction, increase return business, and attract new customers from your customer service measures.
92% of customers are likely to return if the concern is resolved
If the manager apologized, 78% of customers reported an improvement in their perception of the experience.
of customers report improved perceptions of the business when offered a discount
ReScore will increase your rating scores, removing your prior scores with the better one
SureCritic is integrated with Google and Facebook, positively impacting scores on those sites.
Messaging with SureCritic allows your customers to text their concerns to you
Increase satisfaction by measuring employee performance