
SUPPORT EXISTING CUSTOMER RELATIONSHIPS
The right solutions for your business
Give your customers an opportunity to feel heard, learn which areas of your business you can improve, and let prospects read about what you do from a source they trust. SureCritic’s feedback management software supports your existing customer relationships and helps you build new ones.

Solution
Improve your online reputation
Improve your online reputation by asking all your customers to leave a rating and review.
Save time and improve your reputation by automatically asking customers to leave a review. This process naturally increases your online scores by reducing infrequent or unhappy reviewers. Reviews are verified against the POS system and flagged for suspicious or inappropriate behavior, so you know your business is being reflected accurately in your online reputation.
Products
Ratings and Review
- ReScore™
- Premium Listings
- Website Chat Widget
ReviewReach™
- Reputation Monitoring
- Google Review Generation
- Facebook Review Generation

Solution
Better customer communication
Provides open lines of communication for non-confrontational customers to ask questions or raise concerns. Allows you to stop a bad experience in its tracks, preventing that customer from leaving a negative review. Provide Surveys for deeper insight into the customer experience, and convert those surveys into public reviews.
Products
Messaging
- TTM In-store
- Website Chat Widget
Ratings and Reviews
- Premium Listings
- Website Chat Widget
- ReScore™
Surveys
- ReScore™
SureCritic for Business App

Solution
Enhance local search rankings
Recent and Relevant reviews is one of the easiest way to increase local search ranking and foot traffic to your website. Increase your rating by automatically asking all customers to leave a review, utilize widgets to leverage them across your website and social media, and convert the foot traffic that comes to your website faster.
Products
Ratings and Review
- ReScore™
- Premium Listings
- Employee Profiles
- Website Chat Widget
ReviewReach™
- Google Review Generation
- Facebook Review Generation
Product Review

Solution
Increase business profits and customer satisfaction
Build your business with informed decisions based off the feedback from your customers.
Optimize your business, keeping customers happy, turning them into brand advocates, and attracting new business from the benefits of a positive online reputation.
Products
Surveys
- SocialCSI
- Net Promoter Score
- Analytics
Ratings and Review
- ReScore™
- Premium Listings
- Employee Profiles
- Website Chat Widget
Messaging
- TTM In-store
- Website Chat Widget
ReviewReach™
- Reputation Monitoring
- Google Review Generation
- Facebook Review Generation
SureCritic’s products
Starting at $39.99/mo. with enterprise pricing available, get the most out of customer feedback