SureCritic News, Articles and Updates Subscribe SureCritic for Business is ready for download! SureCritic has launched a new product called SureCritic for Business! It is now possible to use all of your SureCritic tools from your mobile device. That’s right! Admins can now: Respond to reviews Request ReScore Utilize all ReviewReach functions Evaluate business decision with feedback metrics And more! … all from your mobile device! SureCritic for […] Read More The Three R’s of Concern Resolution The most loyal customers are those who have had their concerns personally addressed. Concern resolution is a very large part of customer service in any business. Customer’s concerns can be tricky to maneuver whether they’re quickly posted online or in-person. If a customer leaves without their concern addressed, they may leave a less than stellar […] Read More Do Businesses Need Reviews? Yes! Businesses are no easy feat to build, run or manage. There are many moving parts and components to consider. Though one thing is for sure, reviews are a component you cannot go without. Here are the facts: 92% of consumers read online reviews. 88% trust reviews as much as personal recommendations. 72% of consumers […] Read More Unhappy Customers Are Not A Problem Businesses need to change their mindsets about unhappy customers. We’ve all heard it from the boss when a customer complaint comes in, “make this problem go away…” What if we told you, unhappy customers are not a problem to get rid of, they are an opportunity to embrace and can make a measurable difference in […] Read More 7 Reasons Why Your Business Should Be Utilizing Text Message Marketing There is no doubt that the invention of text messages have made everyone’s lives easier. Communication is now instantaneous as well as adaptable to any schedule. Are you using this immortal feature to the best of its abilities? Text message marketing has become increasingly useful for businesses. Here are seven reasons why it should be […] Read More Blog Series: ReviewReach – Part 3 Part three of this ReviewReach blog series taught us how to engage customers straightaway and ensure potential customers would be able to be led straight to your door. Signed, sealed, delivered! For the final blog, keep reading to master the analytical and alert side of our newest release. Numbers and data can back up the […] Read More Blog Series: ReviewReach – Part 2 In part one of this blog series, we discussed how ReviewReach can generate 100s more verified reviews for your business and help you cater to each individual response. In this blog, we will continue diving into the long-awaited release of SureCritic’s ReviewReach. Engage customers and increase brand trust As mentioned in previous posts, timing is […] Read More Blog Series: ReviewReach – Part 1 Things are picking up and getting exciting here at SureCritic! Our newest release of ReviewReach, an app that generates even more reviews for you across multiple services, is out and ready for download! In our previous blog, we announced its arrival and gave readers a brief overview. But just the one blog will not suffice! […] Read More Announcing ReviewReach! ReviewReach Has Entered the Building! SureCritic is happy to announce that ReviewReach is ready for action! Our newest release consolidates all customer satisfaction related activities and processes into the palm of your hand while generating 100s more of verified reviews. This gives users the ability to engage with customers quickly and efficiently. With ReviewReach you […] Read More « Previous 1 2 3 4 … 8 Next » Sign up to receive alerts for industry news and best practices!