Best Practices
7 Strategies to Supercharge Your Employee Recognition Program with Customer Reviews
Using customer reviews to improve business operations is well-known, and many companies actively leverage these insights for product development, customer service improvements, and marketing strategies. However, a less explored but equally significant aspect is using customer reviews for employee recognition and retention. Here are a...
Press Releases
AAA Partnership Announcement
SureCritic is very excited to announce that we are now AAA’s preferred supplier for customer feedback and online reputation management. We will be providing AAA Clubs and their Approved Auto Repair Facilities with state-of-the-art technology to help them manage and improve their customer’s experience.