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Build a better business with verified customer insight

SureCritic is a verified reviews platform helping businesses increase revenue and retention through an improved online reputation.

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Get verified reviews and valuable insights from your customers and build an online presence that accurately reflects your business.

SureCritic is a leading resource for customer feedback, fueling a verified reviews platform to help businesses of all sizes gain insight, increase sales, improve retention to build better businesses. The verified review platform enables businesses to take control of their online reputation by measuring, monitoring, and improving customer experience.

90% of people consult on online reviews before bringing their business to a new company. Create customer confidence from every interaction, from the moment they discover your website until after their service is completed. SureCritic’s full suite of offerings gives businesses the insights, support, and solutions necessary to thrive in a fast-paced market.


of customers consult online reviews in some way before patronizing a new business


Verified reviews generated by SureCritic in 2021


of customers would not consider a business with less than 4 stars

The right solutions for your business

Hundreds of verified reviews from your customers

By connecting with your POS system, our system only asks verified customers to leave reviews resulting in a higher quantity of reviews, and an overall higher rating.

Manage customer experiences

Get detailed, actionable information to discover pain points and improve customer experience. Respond to feedback and resolve concerns faster with our patented tool, ReScore.

Monitor your online reputation

Utilize a centralized dashboard to keep up with that person are saying about your business across review sites, and ensure your business's image is consistent and accurate across the web.

Schedule a demo for a complementary audit of your online reputation

Don’t take our word for it

Victor DeLuca, Manager, Approved Auto Repair Network, AAA Northeast

“SureCritic's employee profile pages improve the entire AAA Approved Auto Repair facility service experience. AAA members can feel more confident with the shop staff before the service and when choosing a shop to service their vehicle, and the AAR facility can empower their staff to ensure a positive customer experience. It's a win/win all around.”

Brandon Desenberg, General Sales Manager at Lee Johnson Hyundai of Everett

“The SureCritic platform is easy to utilize, giving us an abundance of tools to ensure the customer experience is fantastic.”

Ian Woods, Towne Lincoln

“SureCritic's software makes it easy for us to manage the review process, as well as spread our reviews on important sites. The team at SureCritic is easy to work with and their pricing is spot on. Best platform on the market!”

SureCritic for Business App

The SureCritic for Business app provides business owners the ability to access SureCritic tools from anywhere. Manage your online presence, respond to reviews and track your data right from the palm of your hand.