THE OFFICIAL SURECRITIC REPORT
THE 2022 AUTOMOTIVE REVIEW INFLUENCE STUDY
We asked over 2000 vehicle owners about their search process, reputation perceptions, as well as their own reviewing experience to better understand their habits regarding auto repair facilities.
When it comes to attracting new customers, you can no longer ignore the importance of online reviews.
The results from this survey aim to give automotive repair facilities insight into their potential customers’ behaviors and expectations to stay competitive and build stronger businesses.
Hear what over 2000 vehicle owners had to say about their expectations
How customers utilize reviews
Customer behavior and their expectations
Actionable steps you can implement to attract more customers
The most effective concern resolution tools, according to customers.
Download the 2022 Report
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