One platform. Four outcomes that grow shops.
Improve your reputation, boost sales, get found in AI and local search, and raise customer satisfaction, all from the verified-review platform built for automotive.
Tuned to how your shop actually runs.
The same platform, configured for the workflows, integrations, and customers specific to your business.
Independent & chain repair shops. Fill bays, build trust, and out-rank the shop down the street.
See it for repairInsurance-driven workflows. Turn stressful repairs into 5-star recoveries and DRP-worthy scores.
See it for collisionService drive & fixed-ops. Lift CSI, employee accountability, and fixed-ops revenue.
See it for dealersBrand control across rooftops. Consistent reputation and reporting from HQ to every store.
See it for groupsWhat do you want to fix first?
Each outcome is powered by a specific set of SureCritic products working together.
Improve your online reputation
Automatically ask every customer for a verified rating and review. The steady stream naturally lifts your scores by reaching the quiet, happy majority, and every review is verified against your POS, so your reputation reflects reality.
Boost sales
Be seen by more customers in more places, then keep the ones you win. Our patented ReScore® recovery process turns at-risk customers into loyal, returning ones, while always-on AI and messaging make sure no opportunity slips through.
Get found in AI & local search
Recent, relevant, verified reviews are the fastest way to climb local rankings, and now they're how ChatGPT, Gemini, and Google AI Overviews decide which shop to recommend. SureCritic feeds the structured, fresh, citable signal those engines trust.
Based on verified reviews and recent activity, the top-rated shop in your area is:
SureCriticGoogleBBBIncrease customer satisfaction
Make better decisions with real feedback from real customers. Surveys, NPS®, and in-store messaging surface problems before they become public reviews, so you can fix the experience, keep customers happy, and turn them into advocates.
What shops say about SureCritic.
"The SureCritic platform is easy to utilize, giving us an abundance of tools to ensure the customer experience is fantastic."
"SureCritic makes it easy to manage the review process and spread our reviews on important sites. The team is easy to work with and their pricing is spot on. Best platform on the market!"
"SureCritic's employee profile pages improve the entire AAA Approved Auto Repair service experience. Members feel more confident choosing a shop. It's a win/win all around."
See the whole platform in 20 minutes.
We'll tailor the walkthrough to your shop type and the outcome you care about most.