Blog Series: ReviewReach – Part 2 Posted on February 8, 2018 by SureCritic In part one of this blog series, we discussed how ReviewReach can generate 100s more verified reviews for your business and help you cater to each individual response. In this blog, we will continue diving into the long-awaited release of SureCritic’s ReviewReach. Engage customers and increase brand trust As mentioned in previous posts, timing is everything! Vendasta stated it best, “If a business resolves its issue quickly and efficiently, 95% of unhappy customers will return back to your business.” ReviewReach provides your business the ability to initiate immediate one-to-one dialogue to follow-up on a service or to answer a general question through familiar channels. Since text message communication has a 98% open rate and no spam filtering, a prompt, personable discussion can build lifetime loyalty and trust. Dominate your SEO Search Engine Optimization (SEO) has been a rising star in the online presence world. Customer’s will have a hard time finding your business if it’s not present on search engines. Gaining more verified reviews provides fresh relevant content automatically which will improve your local SEO and ultimately increase your online visibility, leading customers straight to your door. Don’t move just yet! We will be back with more ReviewReach features in the final installment of this blog series! Get a demo here.