A Competitive Solution for a Competitive Market Successful businesses face challenges in this growing digital landscape. Customers expect top quality service with all of their interactions and will do their online research to ensure they choose the business that will best meet those expectations. Now, most all businesses have an online presence, a presence that precedes all others and is; hopefully, ready to turn those researching consumers into paying customers . Without one, your happy, repeat customers may soon be your competitor’s repeat customers. Finding a solution that generates customer traffic through your door and turns them into repeat customers is critical. Often, businesses can provide outstanding service with no public recognition to show for it. Businesses must be able to excel at customer experience, have an impressive online reputation, and track their progress in order to stay competitive in a crowded market.