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Happy Holidays!

We are proud to have supported your business in 2021. At SureCritic, we commit to providing innovative features and valuable data that give you the best insights into all aspects of your business. 

In the spirit of the holidays, enter our free giveaway for a chance to win an Amazon gift card or other free swag from your team at SureCritic.

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Wishing you a happy holiday season and a prosperous New Year!

--Your Team at SureCritic



Employee Profiles

Differentiate yourself from the competition with new Employee Profiles. Build trust and grow faster connections with prospective customers with these simple to set up profiles.

The new Employee Profiles are individual web profiles linked to your company listing that allow you to share your position, a short bio, a contact form, your individual star rating and verified reviews from your customers.

Upgraded Business Listings

We heard directly from business owners how challenging it has been to create strong interactions online that build trust and boost loyalty.

To support our businesses, we have upgraded our Business Listings to align with customer expectations.

Net Promoter Score®

NPS® measures customer experience and predicts business growth while combining the detail and credibility of reviews and personal recommendations.

We have added Net Promoter Score® to our surveys so your business can efficiently measure customer satisfaction.


Have you read the 2021 Study on Automotive Reviews?

SureCritic launched the Automotive Repair Influence Survey (ARIS) to give automotive repair facilities insight into customers’ behaviors and expectations in order to stay competitive.

For the report, we asked just over 1,900 vehicle owners about their search process, rating perceptions as well as their own reviewing experience to better understand their habits regarding auto repair facilities.