SureCritic News, Articles and Updates Subscribe How to Solicit Reviews – Part 2 In part one of this blog series, we discussed soliciting reviews and different opinions on the topic. Though, other companies may not recommend it, soliciting reviews can be an extremely useful tool for your business if done correctly. How to solicit reviews correctly and generate more reviews Ask EVERYONE to review, good, bad, ugly – […] Read More Have You Ever Been Caught Soliciting? Of course we’re talking about “soliciting reviews” and we’re not quite sure why it has such a bad reputation. We hear it over and over, you should not solicit reviews. And if you do, the big, bad wolf, with a primarily red website will filter your reviews if they suspect solicitation. In fact one such […] Read More 6 Guidelines for Replying to Positive Reviews The people have spoken! Our 8 Rules for Replying to Reviews was so popular customers are asking for more and we are happy to oblige! The previous blog mainly focused on how to respond to negative reviews, but in true SureCritic fashion, we cannot forget about all the other types of reviews! The following is […] Read More How to Add SureCritic Reviews on Facebook Ahhh good ol’ social media. Can’t go a day without it! It helps you connect to your customers and learn a lot about them! Social media is also a game changer in the SEO world as your network shares their reviews. Do you want to take it a step further? You have your best practices down pat; your […] Read More The Only SEO List You Need What is even on page two of Google? Narnia? The truth about Tupac’s death? The Loch Ness monster? Who knows! Either way, page two is an extremely rare place for people to visit. If you want to put a number to the fact, less than 5% of traffic navigate to page two and the numbers […] Read More Dive Deeper Into Your Data Strategizing with Word Clouds SureCritic’s dashboard tools provide abstract views to your customer data. Aside from the averages of ratings, ReScore, responses, etc., admin users can also view the data metrics through word clouds. This tool can assist you in evaluating what is mentioned the most in all of your reviews, categorized as positive and […] Read More The Powerhouse of Mobile Devices Consumers who read reviews on a smartphone are 127% more likely to buy than those who read reviews on desktops 61% are more likely to contact a local business if they have a mobile optimized site 38% have read online reviews on mobile internet vs 24% on a mobile app Users in the USA spend […] Read More Why You Should Respond to Reviews By now, we have engraved it into your brain that you should respond to all reviews. You must respond to the happy customers, the unhappy customers, and the I-know-I’m-in-the-wrong-but-I’m-going-to-complain-anyway customers. The question is, do you know why you should respond to the reviews? The happy customers –sure, easy to respond to, “Thank you for the […] Read More Profile Pictures Enhance the Customer Relationship Under the domination of the digital age, human interaction relies mainly on nonverbal communication. People value photos that show the reality of a person like never before. A large percentage of interactions now lack nonverbal signals such as tone of voice, facial expression, gestures, eye contact, body language and even degrees of physical distance from […] Read More « Previous 1 … 4 5 6 7 8 Next » Sign up to receive alerts for industry news and best practices!