AAA Partnership Announcement

SureCritic is very excited to announce that we are now AAA’s preferred supplier for customer feedback and online reputation management. We will be providing AAA Clubs and their Approved Auto Repair Facilities with state-of-the-art technology to help them manage and improve their customer’s experience. 

Transparency is vital in today’s world. Customers read reviews and research repair shops when deciding who will deliver the best customer experience and service. With our advanced technology, SureCritic enables the repair facilities to gather verified feedback from customers and offer full-scale support. If an issue does arise, businesses can resolve the concern and initiate ReScore™, which increases customer loyalty and provides an opportunity for a direct connection to the customer.  

AAA Approved Auto Repair Facilities can use SureCritic’s tools to:

  • Build their online reputation with a Premium listing on
  • Generate more verified reviews on important sites like Google or Facebook
  • Utilize SureCritic’s ReScore™ to initiate concern resolution and improve brand loyalty
  • Improve their local Search Engine Optimization (SEO) for local search results
  • Increase their bottom line with more customer traffic
  • Seamlessly integrate between a private survey to a public review
  • Engage customers and increase brand trust 

This partnership provides AAA Clubs and Approved Auto Repair facilities access to SureCritic’s platform. They can take full advantage of everything SureCritic has to offer, which includes our survey platform, our concern resolution technology (ReScore™), and reputation management. The Approved Auto Repair facilities will be able to obtain customer feedback, improve their online reputation, and increase customer retention and foot traffic. 

“Like AAA, SureCritic understands that great customer satisfaction is a key component of long term customer loyalty and running a successful business,” said Bob Huffman, Director of Automotive Preferred Supplier Programs at AAA National. “A clear win-win, our relationship will provide AAA Clubs and Approved Auto Repair facilities with the tools necessary to meet and exceed customer expectations when servicing their vehicles.”

SureCritic is excited and humbled for this opportunity and partnership with AAA!

If you’re a current AAA Approved Auto Repair facility and would like to learn more about this offering and exclusive pricing, contact us here