Products

Give your customers an opportunity to feel heard, learn which areas of your business you can improve, and let prospects read about what you do from a source they trust. SureCritic's feedback management software supports your existing customer relationships and helps you build new ones.

Packages start at $49.99/mo. Enterprise pricing is available.

Survey Platform

  • CUSTOMIZABLE
    Ask the questions you need answered and get detailed, actionable information.
  • RESPONSIVE
    Give your customers a smooth experience regardless of their device.
  • WORKS WITH YOU
    Our platform is engineered to work with your business's existing customer touch points.

Ratings and Reviews

  • AUTHENTIC
    Our reviews come from verified customers
    in your PoS, CRM, email, or ERP system.
  • UNFILTERED
    Because our system verifies authentic reviews,
    they never need to be filtered.
  • SEARCH ENGINE OPTIMIZED
    Our platform makes it easy for customers to find
    your content on search and social media sites.
ratings-reviews

Reputation Monitoring

  • COMPREHENSIVE
    Keep up with what people are saying about your business on Google, Yelp and Facebook.
  • CENTRALIZED
    A centralized reviews dashboard tells you everything you need to know in one place.
  • CONSISTENT
    Ensure your business's image is consistent across the web while improving your search ranking.

SocialCSI™

  • TWO-IN-ONE
    Allows customers to give both private feedback and public feedback in the same session.
  • CUSTOMER-CENTRIC
    Provides the proprietary ability to present targeted offers during the feedback experience.
  • CONVENIENT
    Combines the management of private surveys and public reviews into one dashboard.
dashboard