Survey Platform Ratings and Reviews Reputation Monitoring SocialCSI™ Products Give your customers an opportunity to feel heard, learn which areas of your business you can improve, and let prospects read about what you do from a source they trust. SureCritic's feedback management software supports your existing customer relationships and helps you build new ones. Packages start at $49.99/mo. Enterprise pricing is available. Survey Platform CUSTOMIZABLE Ask the questions you need answered and get detailed, actionable information. RESPONSIVE Give your customers a smooth experience regardless of their device. WORKS WITH YOU Our platform is engineered to work with your business's existing customer touch points. Ratings and Reviews AUTHENTIC Our reviews come from verified customers in your PoS, CRM, email, or ERP system. UNFILTERED Because our system verifies authentic reviews, they never need to be filtered. SEARCH ENGINE OPTIMIZED Our platform makes it easy for customers to find your content on search and social media sites. Reputation Monitoring COMPREHENSIVE Keep up with what people are saying about your business on Google, Yelp and Facebook. CENTRALIZED A centralized reviews dashboard tells you everything you need to know in one place. CONSISTENT Ensure your business's image is consistent across the web while improving your search ranking. SocialCSI™ TWO-IN-ONE Allows customers to give both private feedback and public feedback in the same session. CUSTOMER-CENTRIC Provides the proprietary ability to present targeted offers during the feedback experience. CONVENIENT Combines the management of private surveys and public reviews into one dashboard.