timfDavid Brondstetter
CEO

With automotive industry experience spanning 25 years, David has been responsible for numerous industry leading software solutions for dealerships and Original Equipment Manufacturers. While at Ford Motor Company, he led the development of a Part Inventory Management program for small dealerships and also co-authored Ford’s strategy for online accessory sales. David pioneered dealership website applications for new vehicle sales, service and parts ecommerce while at the Cobalt Group (now CDK Global). As a member of the executive team at Who's Calling, David lead the development of Who's Calling's products resulting in significant revenue growth over his tenure.

As a founder of Enprecis, he conceived of and managed the development of what is known today as CQI, a vehicle quality feedback solution used by numerous OEMs. At SureCritic, David is a strong proponent of integration as a feature; along with Tim, David has created SureCritic’s patent-pending Contextual Feedback Engine which is currently being used by SureCritic's major clients.


davidbTim Fiorito
COO

Recognized as a subject matter expert in software product management, Tim has conceived and launched enterprise scale products for the Cobalt Group (now CDK Global), AT&T Wireless, Who’s Calling and now SureCritic. With more than 16 years of experience in managing projects, Tim has been responsible for executing software delivery focused on collecting customer sentiment for a number of companies including Salesforce.com, Microsoft and Hyundai Motor America.

Tim is passionate about great user experiences and automation. He is currently focused on ways machine learning and predictive analytics can help in the decision making process for the future of customer interaction.


Cory Osborn
CTO

With over 20 years of Software Engineering experience, Cory brings a proven track record of building high-performance, scalable software solutions across a wide range of industries.  As co-founder of Involve Technology, Cory helped pioneer the online collection of user-generated content while building their patented experience-sharing platform.  Cory led an engineering team at Jobster responsible for new innovations in sourcing tools which blended resume parsing with candidate profiles from across the web.  As a co-founder of BodSix, Cory created one of the gaming industry's first platforms for managing location-aware mobile games and applications.

As CTO at SureCritic, Cory oversees all aspects of SureCritic's technology. Cory has designed and architected SureCritic's SaaS platform as a true multi-tenant solution supporting the company's vision of "integration as a feature" with best in class integration and implementation for enterprise clients and partners.


jacquesdacosta-sq-bwJacques daCosta
Vice President of Business Development

Jacques daCosta has over 20 years of experience in marketing, technology and customer service, where he lead some of the industry's most innovative global programs at Enprecis Inc. and J.D. Power and Honda Canada, to name a few. During his tenure as vice-president and general manager at Enprecis, J.D. Power and Honda Canada, daCosta worked cross-functionally in product development, quality, customer experience and data driven marketing, also with global OEMs to align business strategy with marketplace success.

Jacques is excited to enhance the operations at SureCritic, bring in new prospects and create additional value for existing clients.